Keniston has asked Acuity to carry out an independent survey of residents to help them to improve services.
We want to understand what are the most important issues and priorities for you, so please take a few minutes to give us your views.
Everyone who completes the survey will be entered into a prize draw. We will select three responses at random for a first prize of £100 and two runners up prizes of £50 High Street vouchers each.
Please type your unique reference code in the box below and click ‘Start Survey’.
If you have any questions or would like help completing the survey, please e-mail acuity@arap.co.uk or call us on 01273 287114.
What you tell us will be strictly confidential. We will report the findings to Keniston without identifying any individual residents unless you give us permission to do so. We will not share your personal details with any other organisation.
If you need to stop to do something else while you are completing the survey, make sure you click the ‘Save’ button to avoid having to start again.
If you are dissatisfied with the service provided by Keniston HA, they do have a complaints process you can access by filling out their complaints form on their website (www. https://www.kenistonha.co.uk/contact-us/make-a-complaint/) or by calling 01689 889700.